We now offer an additional level of membership called Bike Club Plus. This gives you enhanced support and total peace of mind over your bike for only £2 per month per bike. With Bike Club Plus we want to give members a higher level of membership which takes away all the hassles of cycling and gives you extra benefits.
As a Bike Club Plus member, you can rest easy on:
Accidental damages: As a Bike Club member, when you return the bike to us, we sometimes have to charge a small fee to cover repairs that fall outside of normal wear and tear. This includes rust, part replacement and frame damage. As a Bike Club Plus member, all of these repairs will be covered by the Bike Club.
Whilst you have the bike: We will cover any reasonable repairs you need to make with your local dealer. You need to agree the work in advance with our team. But once this is done we will settle the bill directly with the shop.
Total loss: We will cover any minor repairs whilst you have the bike and if you suffer a total loss you will just pay the lesser of remaining payments or:
- Balance bike: £30
- First bike: £50
- Hybrid bike: £60
- Road bike: £80
- Mountain bike: £110
- Adult bike: £110
Please note, if total loss is as a result of a theft or other criminal activity you will need to provide a Crime Reference Number to benefit from Bike Club Plus.
In the event the total loss has been caused by an accident, the Bike Club can ask you to return the bike to the Bike Club.
When the total loss fee is paid and accepted by the Bike Club, this will terminate any further obligations under the existing agreement – i.e. you will no longer be expected to pay your monthly fee.
We've brought this out to give our members the option of total peace of mind when they have a bike.
We don't ever like charging members for additional damage and we really want to help when the bike needs repair. With Bike Club Plus we can now offer take away a lot of the uncertainty whilst you have the bike.
As Bike Club Plus grows we will begin offering extra benefits, such as tote bags and water bottles. Watch this space.
Please note, if you opt-in at check out you will be charged £2 per month per bike. We can't offer Bike Club Plus on individual bikes within your membership.
If you have any questions about the upgrade, please just get in touch.