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Help Center
All about the Bike Club
Frequently Asked Questions
2
Frequently Asked Questions
Are there any hidden costs?
Credit Checking
2
Your credit check explained
How do the credit checks work?
Bike Club Plus
1
Bike Club Plus
Accessories
2
All about stabilisers
Giro helmets size guide
Bikes
2
What's the quality of the bikes?
When do you expect stock back in?
Our Reward Scheme
2
How to refer
Pedal Points
Orders
Standard Orders
1
Standard Order FAQs
Exchanges
2
How to exchange
Exchanges FAQ
Cancellations and Buyouts
3
Cancellations FAQ
Buying the Bike FAQs
Buying Out Your Bike
Your Bike
Accessories
2
How to Fit Your Mudguards: Frog 40-48
How to Fit Your Mudguards: Frog 52-78
Setting Up Your Bike
5
Preparing your bike for collection
Setting Up Your Bike
Putting on the pedals
Straighten the handlebars
Saddle height
Common Questions
3
What if my bike gets stolen?
What if my bike gets broken?
The Difference Between a New Bike and a reBike
Mechanical Issues
2
Pedals aren't going on?
Bike Maintenance Guide